# Triagic + AWS: ticket investigations over your cloud account, read-only

> AWS in Triagic: Ask about any AWS service the IAM policy allows: EC2, S3, Lambda, RDS, ECS, CloudTrail, IAM and the rest.

Source: https://triagic.com/integrations/aws

## What you can ask

- In AWS, find the log lines for the Lambda that handles webhook retries between 10:00 and 10:20
- Did the error rate in AWS for the API gateway change in the last six hours?
- Which alarms in AWS fired this week, and which are still in alarm?
- Show me the AWS deployment that was live when ticket 4819 was filed
- What is the dead-letter queue depth in AWS right now?

## What the agent can do

Every tool the AWS server annotates as read-only. READ_OPERATIONS_ONLY=true, the same read-only action check as DynamoDB, across every AWS service the credential can reach.

## Connect in three steps

1. **Mint a read-only credential in AWS.** Create a dedicated user or token that can only read. READ_OPERATIONS_ONLY=true, the same read-only action check as DynamoDB, across every AWS service the credential can reach.
2. **Add it in the Triagic portal.** Integrations, then Add shared data source, then AWS. Fill in: AWS access key ID (required); AWS secret access key (required); Profile name (required): A profile in the `~/.aws/config` of the machine running Triagic: the name inside `[profile …]`. It is that machine's file, not the portal host's.; Region (required)
3. **Let a desktop pick it up.** Saving validates the shape of what you typed. The first desktop app to sync starts AWS locally and reports running or degraded with the error text.

Setup reference: https://triagic.com/docs/integrations/cloud#aws

## Read-only, by construction

READ_OPERATIONS_ONLY=true, the same read-only action check as DynamoDB, across every AWS service the credential can reach.

## FAQ

**Can Triagic change anything in AWS?**
No. READ_OPERATIONS_ONLY=true, the same read-only action check as DynamoDB, across every AWS service the credential can reach. Give it a read-only credential as well, so the guarantee does not rest on one layer.

**What do I need to connect AWS?**
AWS access key ID, AWS secret access key, Profile name, Region. The desktop app on a member's machine starts the connection; the portal never holds a live process.

**Does AWS cost extra?**
No. Every connector is included in the seat price. Start a 14-day trial without a card.

## Related integrations

- [AWS CloudWatch](https://triagic.com/integrations/aws-cloudwatch)
- [AWS SQS / SNS](https://triagic.com/integrations/aws-sqs-sns)
- [Azure Monitor](https://triagic.com/integrations/azure-monitor)
- [Azure](https://triagic.com/integrations/azure)