# Triagic + Cognee: ticket investigations over your knowledge graph, read-only

> Cognee in Triagic: Recall from a Cognee memory (its graph and vector layers) and list its datasets. Read-only, with a credential you configure.

Source: https://triagic.com/integrations/cognee

## What you can ask

- Search Cognee for what we already know about this customer's setup
- What does Cognee record as the root cause of the last export incident?
- In Cognee, which systems is the import worker connected to?
- Recall from Cognee every note tagged with this account id
- What did we decide about the legacy export API, according to Cognee?

## What the agent can do

- `recall`
- `list_datasets_json`
- `list_dataset_data_json`
- `get_client_info_json`

## Connect in three steps

1. **Mint a read-only credential in Cognee.** Create a dedicated user or token that can only read. A self-hosted endpoint; an allowlist of recall and the list and info tools, and cognify and prune are dropped.
2. **Add it in the Triagic portal.** Integrations, then Add shared data source, then Cognee. Fill in: Server URL (required): A cognee-mcp started with --transport http (or the Docker image with TRANSPORT_MODE=http). That process holds the Cognee API or Cloud credentials; nothing runs on members' machines.
3. **Let a desktop pick it up.** Saving validates the shape of what you typed. The first desktop app to sync starts Cognee locally and reports running or degraded with the error text.

Setup reference: https://triagic.com/docs/integrations/knowledge#cognee

## Read-only, by construction

A self-hosted endpoint; an allowlist of recall and the list and info tools, and cognify and prune are dropped.

## FAQ

**Can Triagic change anything in Cognee?**
No. A self-hosted endpoint; an allowlist of recall and the list and info tools, and cognify and prune are dropped. Give it a read-only credential as well, so the guarantee does not rest on one layer.

**What do I need to connect Cognee?**
Server URL. The desktop app on a member's machine starts the connection; the portal never holds a live process.

**Does Cognee cost extra?**
No. Every connector is included in the seat price. Start a 14-day trial without a card.

## Related integrations

- [Neo4j](https://triagic.com/integrations/neo4j)
- [Neo4j knowledge graph memory](https://triagic.com/integrations/neo4j-memory)
- [Memgraph](https://triagic.com/integrations/memgraph)
- [Graphiti](https://triagic.com/integrations/graphiti)