# Triagic + Graphiti: ticket investigations over your knowledge graph, read-only

> Graphiti in Triagic: Search a Graphiti temporal knowledge graph (Zep's open-source memory engine) for entities, facts and episodes.

Source: https://triagic.com/integrations/graphiti

## What you can ask

- Search Graphiti for what we already know about this customer's setup
- What does Graphiti record as the root cause of the last export incident?
- In Graphiti, which systems is the import worker connected to?
- Recall from Graphiti every note tagged with this account id
- What did we decide about the legacy export API, according to Graphiti?

## What the agent can do

- `search_nodes`
- `search_memory_facts`
- `get_episodes`
- `get_entity_edge`
- `get_episode_entities`
- `get_status`

## Connect in three steps

1. **Mint a read-only credential in Graphiti.** Create a dedicated user or token that can only read. A self-hosted endpoint; an allowlist of the search, get and status tools, and add_memory and the deletes are dropped.
2. **Add it in the Triagic portal.** Integrations, then Add shared data source, then Graphiti. Fill in: Server URL (required): The Graphiti MCP server's streamable-HTTP endpoint, including the /mcp/ path with its trailing slash. Every member's machine must be able to reach this host.
3. **Let a desktop pick it up.** Saving validates the shape of what you typed. The first desktop app to sync starts Graphiti locally and reports running or degraded with the error text.

Setup reference: https://triagic.com/docs/integrations/knowledge#graphiti

## Read-only, by construction

A self-hosted endpoint; an allowlist of the search, get and status tools, and add_memory and the deletes are dropped.

## FAQ

**Can Triagic change anything in Graphiti?**
No. A self-hosted endpoint; an allowlist of the search, get and status tools, and add_memory and the deletes are dropped. Give it a read-only credential as well, so the guarantee does not rest on one layer.

**What do I need to connect Graphiti?**
Server URL. The desktop app on a member's machine starts the connection; the portal never holds a live process.

**Does Graphiti cost extra?**
No. Every connector is included in the seat price. Start a 14-day trial without a card.

## Related integrations

- [Neo4j](https://triagic.com/integrations/neo4j)
- [Neo4j knowledge graph memory](https://triagic.com/integrations/neo4j-memory)
- [Memgraph](https://triagic.com/integrations/memgraph)
- [Mem0](https://triagic.com/integrations/mem0)