# Triagic + Linear: ticket investigations over your business systems, read-only

> Linear in Triagic: Read issues, projects, cycles, comments and teams. Read-only, with a credential you configure.

Source: https://triagic.com/integrations/linear

## What you can ask

- Pull the Linear record for this customer and summarise the last three interactions
- In Linear, has anyone else reported this since Monday?
- Which Linear tickets from this account are still open, and who owns them?
- Does Linear show a refund or a failed payment for order 8812?
- What did the customer say in the Linear thread before this ticket was filed?

## What the agent can do

Every tool the Linear server annotates as read-only. Linear's hosted /mcp/readonly endpoint only lists read tools, only the ones it annotates read-only are exposed, and a key limited to the Read permission can't write anyway.

## Connect in three steps

1. **Mint a read-only credential in Linear.** Create a dedicated user or token that can only read. Linear's hosted /mcp/readonly endpoint only lists read tools, only the ones it annotates read-only are exposed, and a key limited to the Read permission can't write anyway.
2. **Add it in the Triagic portal.** Integrations, then Add shared data source, then Linear. Fill in: API key (required): Linear → Settings → Account → Security & access → New API key. Set its permission to Read only, and limit it to the teams the agent should see.
3. **Let a desktop pick it up.** Saving validates the shape of what you typed. The first desktop app to sync starts Linear locally and reports running or degraded with the error text.

Setup reference: https://triagic.com/docs/integrations/business#linear

## Read-only, by construction

Linear's hosted /mcp/readonly endpoint only lists read tools, only the ones it annotates read-only are exposed, and a key limited to the Read permission can't write anyway.

## FAQ

**Can Triagic change anything in Linear?**
No. Linear's hosted /mcp/readonly endpoint only lists read tools, only the ones it annotates read-only are exposed, and a key limited to the Read permission can't write anyway. Give it a read-only credential as well, so the guarantee does not rest on one layer.

**What do I need to connect Linear?**
API key. The desktop app on a member's machine starts the connection; the portal never holds a live process.

**Does Linear cost extra?**
No. Every connector is included in the seat price. Start a 14-day trial without a card.

## Related integrations

- [Atlassian](https://triagic.com/integrations/atlassian)
- [Stripe](https://triagic.com/integrations/stripe)
- [Slack](https://triagic.com/integrations/slack)
- [Notion](https://triagic.com/integrations/notion)