# Triagic + Mem0: ticket investigations over your knowledge graph, read-only

> Mem0 in Triagic: Search and read the memories a Mem0 workspace holds for its users, agents and apps. Read-only, with a credential you configure.

Source: https://triagic.com/integrations/mem0

## What you can ask

- Search Mem0 for what we already know about this customer's setup
- What does Mem0 record as the root cause of the last export incident?
- In Mem0, which systems is the import worker connected to?
- Recall from Mem0 every note tagged with this account id
- What did we decide about the legacy export API, according to Mem0?

## What the agent can do

- `search_memories`
- `get_memories`
- `get_memory`
- `list_entities`
- `list_events`
- `get_event_status`

## Connect in three steps

1. **Mint a read-only credential in Mem0.** Create a dedicated user or token that can only read. A hosted endpoint; an allowlist of the search, get and list tools, and add and delete are dropped.
2. **Add it in the Triagic portal.** Integrations, then Add shared data source, then Mem0. Fill in: API key (required): app.mem0.ai → Settings → API keys. The key selects the workspace; every read is scoped to it.
3. **Let a desktop pick it up.** Saving validates the shape of what you typed. The first desktop app to sync starts Mem0 locally and reports running or degraded with the error text.

Setup reference: https://triagic.com/docs/integrations/knowledge#mem0

## Read-only, by construction

A hosted endpoint; an allowlist of the search, get and list tools, and add and delete are dropped.

## FAQ

**Can Triagic change anything in Mem0?**
No. A hosted endpoint; an allowlist of the search, get and list tools, and add and delete are dropped. Give it a read-only credential as well, so the guarantee does not rest on one layer.

**What do I need to connect Mem0?**
API key. The desktop app on a member's machine starts the connection; the portal never holds a live process.

**Does Mem0 cost extra?**
No. Every connector is included in the seat price. Start a 14-day trial without a card.

## Related integrations

- [Neo4j](https://triagic.com/integrations/neo4j)
- [Neo4j knowledge graph memory](https://triagic.com/integrations/neo4j-memory)
- [Memgraph](https://triagic.com/integrations/memgraph)
- [Graphiti](https://triagic.com/integrations/graphiti)