# Triagic + Notion: ticket investigations over your business systems, read-only

> Notion in Triagic: Search the workspace and read runbook and wiki pages behind an alert. Read-only, with a credential you configure.

Source: https://triagic.com/integrations/notion

## What you can ask

- Pull the Notion record for this customer and summarise the last three interactions
- In Notion, has anyone else reported this since Monday?
- Which Notion tickets from this account are still open, and who owns them?
- Does Notion show a refund or a failed payment for order 8812?
- What did the customer say in the Notion thread before this ticket was filed?

## What the agent can do

- `API-get-user`
- `API-get-users`
- `API-get-self`
- `API-get-block-children`
- `API-retrieve-a-block`
- `API-retrieve-a-page`
- `API-retrieve-a-page-property`
- `API-retrieve-a-comment`
- `API-retrieve-a-data-source`
- `API-list-data-source-templates`
- `API-retrieve-a-database`
- `API-retrieve-page-markdown`
- `API-post-search`
- `API-query-data-source`

## Connect in three steps

1. **Mint a read-only credential in Notion.** Create a dedicated user or token that can only read. An allowlist of the API-get and API-retrieve tools; page, block and database writes are dropped.
2. **Add it in the Triagic portal.** Integrations, then Add shared data source, then Notion. Fill in: Integration token (required): notion.so/profile/integrations → your integration → Internal Integration Secret. Give it only “Read content”, then connect it to the pages you want readable (page ••• → Connections).
3. **Let a desktop pick it up.** Saving validates the shape of what you typed. The first desktop app to sync starts Notion locally and reports running or degraded with the error text.

Setup reference: https://triagic.com/docs/integrations/business#notion

## Read-only, by construction

An allowlist of the API-get and API-retrieve tools; page, block and database writes are dropped.

## FAQ

**Can Triagic change anything in Notion?**
No. An allowlist of the API-get and API-retrieve tools; page, block and database writes are dropped. Give it a read-only credential as well, so the guarantee does not rest on one layer.

**What do I need to connect Notion?**
Integration token. The desktop app on a member's machine starts the connection; the portal never holds a live process.

**Does Notion cost extra?**
No. Every connector is included in the seat price. Start a 14-day trial without a card.

## Related integrations

- [Atlassian](https://triagic.com/integrations/atlassian)
- [Stripe](https://triagic.com/integrations/stripe)
- [Slack](https://triagic.com/integrations/slack)
- [Zendesk](https://triagic.com/integrations/zendesk)