# Triagic + PostHog: ticket investigations over your business systems, read-only

> PostHog in Triagic: Query product analytics behind a ticket: errors, events, insights, feature flags, experiments, and session data.

Source: https://triagic.com/integrations/posthog

## What you can ask

- Pull the PostHog record for this customer and summarise the last three interactions
- In PostHog, has anyone else reported this since Monday?
- Which PostHog tickets from this account are still open, and who owns them?
- Does PostHog show a refund or a failed payment for order 8812?
- What did the customer say in the PostHog thread before this ticket was filed?

## What the agent can do

Every tool the PostHog server annotates as read-only. The hosted server is pinned to its tools mode and only tools it annotates read-only are exposed.

## Connect in three steps

1. **Mint a read-only credential in PostHog.** Create a dedicated user or token that can only read. The hosted server is pinned to its tools mode and only tools it annotates read-only are exposed.
2. **Add it in the Triagic portal.** Integrations, then Add shared data source, then PostHog. Fill in: Personal API key (required): PostHog → Settings → Personal API keys → Create key with the “MCP Server” preset. The key decides which organizations and projects are reachable; the hosted server routes to your Cloud region (US or EU) from the key itself.
3. **Let a desktop pick it up.** Saving validates the shape of what you typed. The first desktop app to sync starts PostHog locally and reports running or degraded with the error text.

Setup reference: https://triagic.com/docs/integrations/observability#posthog

## Read-only, by construction

The hosted server is pinned to its tools mode and only tools it annotates read-only are exposed.

## FAQ

**Can Triagic change anything in PostHog?**
No. The hosted server is pinned to its tools mode and only tools it annotates read-only are exposed. Give it a read-only credential as well, so the guarantee does not rest on one layer.

**What do I need to connect PostHog?**
Personal API key. The desktop app on a member's machine starts the connection; the portal never holds a live process.

**Does PostHog cost extra?**
No. Every connector is included in the seat price. Start a 14-day trial without a card.

## Related integrations

- [Atlassian](https://triagic.com/integrations/atlassian)
- [Stripe](https://triagic.com/integrations/stripe)
- [Slack](https://triagic.com/integrations/slack)
- [Notion](https://triagic.com/integrations/notion)