# Triagic + Redis: ticket investigations over your database, read-only

> Redis in Triagic: Inspect keys and cached values. Read-only, with a credential you configure.

Source: https://triagic.com/integrations/redis

## What you can ask

- Look up account acme-labs in Redis and tell me why their last export failed
- In Redis, how many orders for org 8412 are stuck in a non-terminal state right now?
- Which rows in Redis changed for user 51930 in the last 24 hours?
- Compare the Redis record for invoice INV-2291 with what the customer says they see
- Does Redis show the same plan for this account as the billing system does?

## What the agent can do

- `client_list`
- `dbsize`
- `info`
- `get_indexes`
- `get_index_info`
- `get_indexed_keys_number`
- `vector_search_hash`
- `hybrid_search`
- `get`
- `hget`
- `hgetall`
- `hexists`
- `get_vector_from_hash`
- `llen`
- `lrange`
- `smembers`
- `zrange`
- `xrange`
- `json_get`
- `scan_keys`
- `scan_all_keys`
- `type`

## Connect in three steps

1. **Mint a read-only credential in Redis.** Create a dedicated user or token that can only read. A pinned allowlist of read commands; set, delete, expire, the pops and consumer-group reads are dropped at connect time.
2. **Add it in the Triagic portal.** Integrations, then Add shared data source, then Redis. Fill in: Host (required)
3. **Let a desktop pick it up.** Saving validates the shape of what you typed. The first desktop app to sync starts Redis locally and reports running or degraded with the error text.

Setup reference: https://triagic.com/docs/integrations/databases#redis

## Read-only, by construction

A pinned allowlist of read commands; set, delete, expire, the pops and consumer-group reads are dropped at connect time.

## FAQ

**Can Triagic change anything in Redis?**
No. A pinned allowlist of read commands; set, delete, expire, the pops and consumer-group reads are dropped at connect time. Give it a read-only credential as well, so the guarantee does not rest on one layer.

**What do I need to connect Redis?**
Host. The desktop app on a member's machine starts the connection; the portal never holds a live process.

**Does Redis cost extra?**
No. Every connector is included in the seat price. Start a 14-day trial without a card.

## Related integrations

- [MongoDB](https://triagic.com/integrations/mongodb)
- [PostgreSQL](https://triagic.com/integrations/postgres)
- [MySQL](https://triagic.com/integrations/mysql)
- [ClickHouse](https://triagic.com/integrations/clickhouse)