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Triagic + GitLab: ticket investigations over your repositories, read-only

Browse projects, issues, and merge requests, read-only. Works with gitlab.com and self-hosted. Triagic connects to GitLab from the desktop app on each member's machine, with a credential you configure, and shows every call it makes while it investigates a ticket. Nothing is copied out of GitLab.

What you can ask

  • In GitLab, which merged change touched the export job in the last two weeks?
  • Find the GitLab pull request that introduced the 240 MB file limit
  • Is there an open GitLab issue for the OOM on large CSV imports? Link it.
  • Who last changed migrations/0142.sql in GitLab, and was it reviewed?
  • List GitLab deploy keys and outside collaborators on the private repositories

What the agent can do

Triagic exposes every tool the GitLab server annotates as read-only, and nothing else. Read-only mode is on, and download_attachment is denied because it writes a file onto the machine running Triagic.

Connect in three steps

  1. 1

    Mint a read-only credential in GitLab

    Create a dedicated user or token that can only read. Read-only mode is on, and download_attachment is denied because it writes a file onto the machine running Triagic.

  2. 2

    Add it in the Triagic portal

    Integrations, then Add shared data source, then GitLab.

    • Access token: Personal access token with the read_api scope. A project or group access token with the api scope also works and is narrower: it reaches only that project or group, where a PAT reaches everything its owner can see. GitLab accepts all three in the same header.
  3. 3

    Let a desktop pick it up

    Saving validates the shape of what you typed. The first desktop app to sync starts GitLab locally and reports running or degraded with the error text.

Field-by-field setup, TLS options and the error table: GitLab in the docs.

Read-only, by construction

Read-only mode is on, and download_attachment is denied because it writes a file onto the machine running Triagic.

FAQ

Can Triagic change anything in GitLab?
No. Read-only mode is on, and download_attachment is denied because it writes a file onto the machine running Triagic. Give it a read-only credential as well, so the guarantee does not rest on one layer.
What do I need to connect GitLab?
Access token. The desktop app on a member's machine starts the connection; the portal never holds a live process.
Does GitLab cost extra?
No. Every connector is included in the seat price. Start a 14-day trial without a card.

Related integrations

Try it on your own GitLab

No card. Install the desktop app, connect GitLab read-only, and triage a real ticket this afternoon.