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Support-ops investigations, run against your own infra.

Triage connects an AI agent to the databases, logs, and services you already run — via MCP — so it can triage tickets and answer "what actually happened" instead of guessing from a support macro.

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Console — investigating #4821
1
Reading ticket #4821
"Checkout is failing for EU customers since ~14:00 UTC"
2
Querying Postgres (read-only)
SELECT status, count(*) FROM orders WHERE region='eu' GROUP BY status
3
Checking Sentry
312 new StripeCardError events, first seen 14:02 UTC
4
Correlating deploy
Matches release 2026.08.02-checkout-refactor
Summary: The checkout-refactor deploy broke EU card charges. Reply drafted, ticket taggedpayments/eufor engineering.

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MongoDBPostgreSQLMySQLRedisSentryPrometheusKubernetesOpenSearchAWS CloudWatch

Everything a support-ops investigation needs

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Console

An interactive workspace for ad-hoc investigations.

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Read-only by design

The AI investigates. It doesn't get to change anything.

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MongoDB, Postgres, MySQL, Redis, Sentry, Prometheus, Kubernetes, OpenSearch, AWS.

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