Triagic + Cognee: ticket investigations over your knowledge graph, read-only

• Search Cognee for what we already know about this customer's setup
• What does Cognee record as the root cause of the last export incident?
• In Cognee, which systems is the import worker connected to?
• Recall from Cognee every note tagged with this account id
• What did we decide about the legacy export API, according to Cognee?

These are the 4 tools Triagic exposes from the Cognee MCP server. Anything else the server lists is dropped at connect time.

• recall
• list_datasets_json
• list_dataset_data_json
• get_client_info_json

1. 1

   Mint a read-only credential in Cognee

   Create a dedicated user or token that can only read. A self-hosted endpoint; an allowlist of recall and the list and info tools, and cognify and prune are dropped.

2. 2

   Add it in the Triagic portal

   Integrations, then Add shared data source, then Cognee.

   • Server URL: A cognee-mcp started with --transport http (or the Docker image with TRANSPORT_MODE=http). That process holds the Cognee API or Cloud credentials; nothing runs on members' machines.
3. 3

   Let a desktop pick it up

   Saving validates the shape of what you typed. The first desktop app to sync starts Cognee locally and reports running or degraded with the error text.

Field-by-field setup, TLS options and the error table: Cognee in the docs.

A self-hosted endpoint; an allowlist of recall and the list and info tools, and cognify and prune are dropped.

Can Triagic change anything in Cognee?

No. A self-hosted endpoint; an allowlist of recall and the list and info tools, and cognify and prune are dropped. Give it a read-only credential as well, so the guarantee does not rest on one layer.

What do I need to connect Cognee?

Server URL. The desktop app on a member's machine starts the connection; the portal never holds a live process.

Does Cognee cost extra?

No. Every connector is included in the seat price. Start a 14-day trial without a card.

• Neo4jRun read-only Cypher against a Neo4j database and inspect its schema. The server is started with NEO4J_READ_ONLY=true, so the write tool is never registered.
• Neo4j knowledge graph memoryRead an agent memory graph stored in Neo4j by the mcp-neo4j-memory server: search entities, look them up by name, or read the whole graph. Create, add and delete tools are never exposed.
• MemgraphRun read-only Cypher against a Memgraph instance and inspect its node, relationship and enum schema. The server is started with MCP_READ_ONLY=true, which refuses CREATE, MERGE, SET, DELETE, REMOVE and DROP.
• GraphitiSearch a Graphiti temporal knowledge graph (Zep's open-source memory engine) for entities, facts and episodes. Connects to your own Graphiti MCP server over HTTP; the add, delete and clear tools are never exposed.