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Triagic + Neo4j knowledge graph memory: ticket investigations over your knowledge graph, read-only

Read an agent memory graph stored in Neo4j by the mcp-neo4j-memory server: search entities, look them up by name, or read the whole graph. Create, add and delete tools are never exposed. Triagic connects to Neo4j knowledge graph memory from the desktop app on each member's machine, with a credential you configure, and shows every call it makes while it investigates a ticket. Nothing is copied out of Neo4j knowledge graph memory.

What you can ask

  • Search Neo4j knowledge graph memory for what we already know about this customer's setup
  • What does Neo4j knowledge graph memory record as the root cause of the last export incident?
  • In Neo4j knowledge graph memory, which systems is the import worker connected to?
  • Recall from Neo4j knowledge graph memory every note tagged with this account id
  • What did we decide about the legacy export API, according to Neo4j knowledge graph memory?

What the agent can do

These are the 3 tools Triagic exposes from the Neo4j knowledge graph memory MCP server. Anything else the server lists is dropped at connect time.

  • read_graph
  • search_memories
  • find_memories_by_name

Connect in three steps

  1. 1

    Mint a read-only credential in Neo4j knowledge graph memory

    Create a dedicated user or token that can only read. An allowlist of read_graph, search_memories and find_memories_by_name; the memory write tools are dropped.

  2. 2

    Add it in the Triagic portal

    Integrations, then Add shared data source, then Neo4j knowledge graph memory.

    • Connection URI: The same database the memory server writes to. Aura: Instance details → Connection URI. Self-hosted: bolt:// or neo4j://.
    • Username
    • Password: Prefer a user with only the `reader` role. This server has no read-only switch of its own; Triagic hides its write tools, and a read-only grant makes that hold at the database.
  3. 3

    Let a desktop pick it up

    Saving validates the shape of what you typed. The first desktop app to sync starts Neo4j knowledge graph memory locally and reports running or degraded with the error text.

Field-by-field setup, TLS options and the error table: Neo4j knowledge graph memory in the docs.

Read-only, by construction

An allowlist of read_graph, search_memories and find_memories_by_name; the memory write tools are dropped.

FAQ

Can Triagic change anything in Neo4j knowledge graph memory?
No. An allowlist of read_graph, search_memories and find_memories_by_name; the memory write tools are dropped. Give it a read-only credential as well, so the guarantee does not rest on one layer.
What do I need to connect Neo4j knowledge graph memory?
Connection URI, Username, Password. The desktop app on a member's machine starts the connection; the portal never holds a live process.
Does Neo4j knowledge graph memory cost extra?
No. Every connector is included in the seat price. Start a 14-day trial without a card.

Related integrations

Try it on your own Neo4j knowledge graph memory

No card. Install the desktop app, connect Neo4j knowledge graph memory read-only, and triage a real ticket this afternoon.