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Triagic + Mem0: ticket investigations over your knowledge graph, read-only

Search and read the memories a Mem0 workspace holds for its users, agents and apps. Connects to Mem0's hosted MCP server with an API key; the add, update and delete tools are never exposed. Triagic connects to Mem0 from the desktop app on each member's machine, with a credential you configure, and shows every call it makes while it investigates a ticket. Nothing is copied out of Mem0.

What you can ask

  • Search Mem0 for what we already know about this customer's setup
  • What does Mem0 record as the root cause of the last export incident?
  • In Mem0, which systems is the import worker connected to?
  • Recall from Mem0 every note tagged with this account id
  • What did we decide about the legacy export API, according to Mem0?

What the agent can do

These are the 6 tools Triagic exposes from the Mem0 MCP server. Anything else the server lists is dropped at connect time.

  • search_memories
  • get_memories
  • get_memory
  • list_entities
  • list_events
  • get_event_status

Connect in three steps

  1. 1

    Mint a read-only credential in Mem0

    Create a dedicated user or token that can only read. A hosted endpoint; an allowlist of the search, get and list tools, and add and delete are dropped.

  2. 2

    Add it in the Triagic portal

    Integrations, then Add shared data source, then Mem0.

    • API key: app.mem0.ai → Settings → API keys. The key selects the workspace; every read is scoped to it.
  3. 3

    Let a desktop pick it up

    Saving validates the shape of what you typed. The first desktop app to sync starts Mem0 locally and reports running or degraded with the error text.

Field-by-field setup, TLS options and the error table: Mem0 in the docs.

Read-only, by construction

A hosted endpoint; an allowlist of the search, get and list tools, and add and delete are dropped.

FAQ

Can Triagic change anything in Mem0?
No. A hosted endpoint; an allowlist of the search, get and list tools, and add and delete are dropped. Give it a read-only credential as well, so the guarantee does not rest on one layer.
What do I need to connect Mem0?
API key. The desktop app on a member's machine starts the connection; the portal never holds a live process.
Does Mem0 cost extra?
No. Every connector is included in the seat price. Start a 14-day trial without a card.

Related integrations

Try it on your own Mem0

No card. Install the desktop app, connect Mem0 read-only, and triage a real ticket this afternoon.