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Triagic + Memgraph: ticket investigations over your knowledge graph, read-only

Run read-only Cypher against a Memgraph instance and inspect its node, relationship and enum schema. The server is started with MCP_READ_ONLY=true, which refuses CREATE, MERGE, SET, DELETE, REMOVE and DROP. Triagic connects to Memgraph from the desktop app on each member's machine, with a credential you configure, and shows every call it makes while it investigates a ticket. Nothing is copied out of Memgraph.

What you can ask

  • Search Memgraph for what we already know about this customer's setup
  • What does Memgraph record as the root cause of the last export incident?
  • In Memgraph, which systems is the import worker connected to?
  • Recall from Memgraph every note tagged with this account id
  • What did we decide about the legacy export API, according to Memgraph?

What the agent can do

These are the 6 tools Triagic exposes from the Memgraph MCP server. Anything else the server lists is dropped at connect time.

  • run_cypher_query
  • search_schema
  • get_node_schema
  • get_relationship_schema
  • get_enum_schema
  • list_databases

Connect in three steps

  1. 1

    Mint a read-only credential in Memgraph

    Create a dedicated user or token that can only read. Started with MCP_READ_ONLY=true, under which the server refuses CREATE, MERGE, SET, DELETE and the other write clauses.

  2. 2

    Add it in the Triagic portal

    Integrations, then Add shared data source, then Memgraph.

    • Bolt URL: bolt:// for plain, bolt+s:// for TLS. Memgraph Cloud shows this on the instance page.
  3. 3

    Let a desktop pick it up

    Saving validates the shape of what you typed. The first desktop app to sync starts Memgraph locally and reports running or degraded with the error text.

Field-by-field setup, TLS options and the error table: Memgraph in the docs.

Read-only, by construction

Started with MCP_READ_ONLY=true, under which the server refuses CREATE, MERGE, SET, DELETE and the other write clauses.

FAQ

Can Triagic change anything in Memgraph?
No. Started with MCP_READ_ONLY=true, under which the server refuses CREATE, MERGE, SET, DELETE and the other write clauses. Give it a read-only credential as well, so the guarantee does not rest on one layer.
What do I need to connect Memgraph?
Bolt URL. The desktop app on a member's machine starts the connection; the portal never holds a live process.
Does Memgraph cost extra?
No. Every connector is included in the seat price. Start a 14-day trial without a card.

Related integrations

Try it on your own Memgraph

No card. Install the desktop app, connect Memgraph read-only, and triage a real ticket this afternoon.