Triagic + Neon: ticket investigations over your database, read-only

• Look up account acme-labs in Neon and tell me why their last export failed
• In Neon, how many orders for org 8412 are stuck in a non-terminal state right now?
• Which rows in Neon changed for user 51930 in the last 24 hours?
• Compare the Neon record for invoice INV-2291 with what the customer says they see
• Does Neon show the same plan for this account as the billing system does?

Triagic exposes every tool the Neon server annotates as read-only, and nothing else. Only tools the hosted server annotates read-only are exposed; the API key's project scope is the boundary.

1. 1

   Mint a read-only credential in Neon

   Create a dedicated user or token that can only read. Only tools the hosted server annotates read-only are exposed; the API key's project scope is the boundary.

2. 2

   Add it in the Triagic portal

   Integrations, then Add shared data source, then Neon.

   • API key: console.neon.tech → Account settings → API keys. An organization API key scopes access to that organization's projects; a personal key sees everything the account can.
3. 3

   Let a desktop pick it up

   Saving validates the shape of what you typed. The first desktop app to sync starts Neon locally and reports running or degraded with the error text.

Field-by-field setup, TLS options and the error table: Neon in the docs.

Only tools the hosted server annotates read-only are exposed; the API key's project scope is the boundary.

Can Triagic change anything in Neon?

No. Only tools the hosted server annotates read-only are exposed; the API key's project scope is the boundary. Give it a read-only credential as well, so the guarantee does not rest on one layer.

What do I need to connect Neon?

API key. The desktop app on a member's machine starts the connection; the portal never holds a live process.

Does Neon cost extra?

No. Every connector is included in the seat price. Start a 14-day trial without a card.

• MongoDBQuery collections and inspect documents behind a ticket.
• PostgreSQLBrowse schemas and run read-only SQL against a Postgres database.
• MySQLBrowse every database, table and schema the credentials can reach. Read-only: there is no tool that runs a statement you write.
• RedisInspect keys and cached values. Read-only: the server's write tools are not exposed.