Triagic + MongoDB: ticket investigations over your database, read-only

• Look up account acme-labs in MongoDB and tell me why their last export failed
• In MongoDB, how many orders for org 8412 are stuck in a non-terminal state right now?
• Which rows in MongoDB changed for user 51930 in the last 24 hours?
• Compare the MongoDB record for invoice INV-2291 with what the customer says they see
• Does MongoDB show the same plan for this account as the billing system does?

Triagic exposes every tool the MongoDB server annotates as read-only, and nothing else. The server's own --readOnly flag is on by default and blocks writes and admin commands.

1. 1

   Mint a read-only credential in MongoDB

   Create a dedicated user or token that can only read. The server's own --readOnly flag is on by default and blocks writes and admin commands.

2. 2

   Add it in the Triagic portal

   Integrations, then Add shared data source, then MongoDB.

   • Connection string: TLS and authentication both live in the URI. There are no separate fields, because the driver reads them from here. Add `tls=true`, `tlsCAFile=/path/ca.pem` for a private CA, `tlsCertificateKeyFile=/path/client.pem` for a client certificate, `tlsAllowInvalidCertificates=true` to skip verification, and `authSource=` or `authMechanism=MONGODB-X509` / `MONGODB-AWS` where the login needs them. Paths are on the machine running Triagic.
3. 3

   Let a desktop pick it up

   Saving validates the shape of what you typed. The first desktop app to sync starts MongoDB locally and reports running or degraded with the error text.

Field-by-field setup, TLS options and the error table: MongoDB in the docs.

The server's own --readOnly flag is on by default and blocks writes and admin commands.

Can Triagic change anything in MongoDB?

No. The server's own --readOnly flag is on by default and blocks writes and admin commands. Give it a read-only credential as well, so the guarantee does not rest on one layer.

What do I need to connect MongoDB?

Connection string. The desktop app on a member's machine starts the connection; the portal never holds a live process.

Does MongoDB cost extra?

No. Every connector is included in the seat price. Start a 14-day trial without a card.

• PostgreSQLBrowse schemas and run read-only SQL against a Postgres database.
• MySQLBrowse every database, table and schema the credentials can reach. Read-only: there is no tool that runs a statement you write.
• RedisInspect keys and cached values. Read-only: the server's write tools are not exposed.
• ClickHouseRun read-only SQL against a ClickHouse cluster.