Triagic + PostgreSQL: ticket investigations over your database, read-only

• Look up account acme-labs in PostgreSQL and tell me why their last export failed
• In PostgreSQL, how many orders for org 8412 are stuck in a non-terminal state right now?
• Which rows in PostgreSQL changed for user 51930 in the last 24 hours?
• Compare the PostgreSQL record for invoice INV-2291 with what the customer says they see
• Does PostgreSQL show the same plan for this account as the billing system does?

These are the 4 tools Triagic exposes from the PostgreSQL MCP server. Anything else the server lists is dropped at connect time.

• list_schemas
• list_tables
• describe_table
• query

1. 1

   Mint a read-only credential in PostgreSQL

   Create a dedicated user or token that can only read. Triagic writes this server: query accepts one SELECT-style statement over a protocol that refuses a second, inside a read-only transaction that is always rolled back. Use a SELECT-only role too.

2. 2

   Add it in the Triagic portal

   Integrations, then Add shared data source, then PostgreSQL.

   • Connection URL: Certificates live in the URL: `sslrootcert=/path/ca.pem` for a private CA, and `sslcert=` plus `sslkey=` for a client certificate. Paths are on the machine running Triagic and are read from disk at connect time. Note that this driver treats `sslmode=prefer`, `require` and `verify-ca` as aliases for `verify-full`, which is stricter than libpq, so a URL copied from an RDS console can fail here where it worked elsewhere. Add `uselibpqcompat=true` to get libpq's meanings back.
3. 3

   Let a desktop pick it up

   Saving validates the shape of what you typed. The first desktop app to sync starts PostgreSQL locally and reports running or degraded with the error text.

Field-by-field setup, TLS options and the error table: PostgreSQL in the docs.

Triagic writes this server: query accepts one SELECT-style statement over a protocol that refuses a second, inside a read-only transaction that is always rolled back. Use a SELECT-only role too.

Can Triagic change anything in PostgreSQL?

No. Triagic writes this server: query accepts one SELECT-style statement over a protocol that refuses a second, inside a read-only transaction that is always rolled back. Use a SELECT-only role too. Give it a read-only credential as well, so the guarantee does not rest on one layer.

What do I need to connect PostgreSQL?

Connection URL. The desktop app on a member's machine starts the connection; the portal never holds a live process.

Does PostgreSQL cost extra?

No. Every connector is included in the seat price. Start a 14-day trial without a card.

• MongoDBQuery collections and inspect documents behind a ticket.
• MySQLBrowse every database, table and schema the credentials can reach. Read-only: there is no tool that runs a statement you write.
• RedisInspect keys and cached values. Read-only: the server's write tools are not exposed.
• ClickHouseRun read-only SQL against a ClickHouse cluster.