Triagic + MySQL: ticket investigations over your database, read-only
Browse every database, table and schema the credentials can reach. Read-only: there is no tool that runs a statement you write. Triagic connects to MySQL from the desktop app on each member's machine, with a credential you configure, and shows every call it makes while it investigates a ticket. Nothing is copied out of MySQL.
What you can ask
- Look up account acme-labs in MySQL and tell me why their last export failed
- In MySQL, how many orders for org 8412 are stuck in a non-terminal state right now?
- Which rows in MySQL changed for user 51930 in the last 24 hours?
- Compare the MySQL record for invoice INV-2291 with what the customer says they see
- Does MySQL show the same plan for this account as the billing system does?
What the agent can do
These are the 4 tools Triagic exposes from the MySQL MCP server. Anything else the server lists is dropped at connect time.
- list_databases
- list_tables
- describe_table
- sample_table
Connect in three steps
- 1
Mint a read-only credential in MySQL
Create a dedicated user or token that can only read. Triagic writes this server: its four tools run fixed information_schema queries with bound parameters, there is no general SQL tool, and each connection opens SET SESSION TRANSACTION READ ONLY.
- 2
Add it in the Triagic portal
Integrations, then Add shared data source, then MySQL.
- Host
- User
- 3
Let a desktop pick it up
Saving validates the shape of what you typed. The first desktop app to sync starts MySQL locally and reports running or degraded with the error text.
Field-by-field setup, TLS options and the error table: MySQL in the docs.
Read-only, by construction
Triagic writes this server: its four tools run fixed information_schema queries with bound parameters, there is no general SQL tool, and each connection opens SET SESSION TRANSACTION READ ONLY.
FAQ
- Can Triagic change anything in MySQL?
- No. Triagic writes this server: its four tools run fixed information_schema queries with bound parameters, there is no general SQL tool, and each connection opens SET SESSION TRANSACTION READ ONLY. Give it a read-only credential as well, so the guarantee does not rest on one layer.
- What do I need to connect MySQL?
- Host, User. The desktop app on a member's machine starts the connection; the portal never holds a live process.
- Does MySQL cost extra?
- No. Every connector is included in the seat price. Start a 14-day trial without a card.
Related integrations
Try it on your own MySQL
No card. Install the desktop app, connect MySQL read-only, and triage a real ticket this afternoon.