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Triagic + Linear: ticket investigations over your business systems, read-only

Read issues, projects, cycles, comments and teams. Connects to Linear's hosted read-only endpoint, which only exposes read tools. Triagic connects to Linear from the desktop app on each member's machine, with a credential you configure, and shows every call it makes while it investigates a ticket. Nothing is copied out of Linear.

What you can ask

  • Pull the Linear record for this customer and summarise the last three interactions
  • In Linear, has anyone else reported this since Monday?
  • Which Linear tickets from this account are still open, and who owns them?
  • Does Linear show a refund or a failed payment for order 8812?
  • What did the customer say in the Linear thread before this ticket was filed?

What the agent can do

Triagic exposes every tool the Linear server annotates as read-only, and nothing else. Linear's hosted /mcp/readonly endpoint only lists read tools, only the ones it annotates read-only are exposed, and a key limited to the Read permission can't write anyway.

Connect in three steps

  1. 1

    Mint a read-only credential in Linear

    Create a dedicated user or token that can only read. Linear's hosted /mcp/readonly endpoint only lists read tools, only the ones it annotates read-only are exposed, and a key limited to the Read permission can't write anyway.

  2. 2

    Add it in the Triagic portal

    Integrations, then Add shared data source, then Linear.

    • API key: Linear → Settings → Account → Security & access → New API key. Set its permission to Read only, and limit it to the teams the agent should see.
  3. 3

    Let a desktop pick it up

    Saving validates the shape of what you typed. The first desktop app to sync starts Linear locally and reports running or degraded with the error text.

Field-by-field setup, TLS options and the error table: Linear in the docs.

Read-only, by construction

Linear's hosted /mcp/readonly endpoint only lists read tools, only the ones it annotates read-only are exposed, and a key limited to the Read permission can't write anyway.

FAQ

Can Triagic change anything in Linear?
No. Linear's hosted /mcp/readonly endpoint only lists read tools, only the ones it annotates read-only are exposed, and a key limited to the Read permission can't write anyway. Give it a read-only credential as well, so the guarantee does not rest on one layer.
What do I need to connect Linear?
API key. The desktop app on a member's machine starts the connection; the portal never holds a live process.
Does Linear cost extra?
No. Every connector is included in the seat price. Start a 14-day trial without a card.

Related integrations

Try it on your own Linear

No card. Install the desktop app, connect Linear read-only, and triage a real ticket this afternoon.