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Triagic + Stripe: ticket investigations over your business systems, read-only

Look up customers, invoices, subscriptions, and disputes, read-only. Triagic connects to Stripe from the desktop app on each member's machine, with a credential you configure, and shows every call it makes while it investigates a ticket. Nothing is copied out of Stripe.

What you can ask

  • Pull the Stripe record for this customer and summarise the last three interactions
  • In Stripe, has anyone else reported this since Monday?
  • Which Stripe tickets from this account are still open, and who owns them?
  • Does Stripe show a refund or a failed payment for order 8812?
  • What did the customer say in the Stripe thread before this ticket was filed?

What the agent can do

Triagic exposes every tool the Stripe server annotates as read-only, and nothing else. The --tools flag restricts the spawned process to read tools; no charge, refund or customer write is registered.

Connect in three steps

  1. 1

    Mint a read-only credential in Stripe

    Create a dedicated user or token that can only read. The --tools flag restricts the spawned process to read tools; no charge, refund or customer write is registered.

  2. 2

    Add it in the Triagic portal

    Integrations, then Add shared data source, then Stripe.

    • API key: Use a restricted key: read-only on the resources you need. Create one at dashboard.stripe.com/apikeys.
  3. 3

    Let a desktop pick it up

    Saving validates the shape of what you typed. The first desktop app to sync starts Stripe locally and reports running or degraded with the error text.

Field-by-field setup, TLS options and the error table: Stripe in the docs.

Read-only, by construction

The --tools flag restricts the spawned process to read tools; no charge, refund or customer write is registered.

FAQ

Can Triagic change anything in Stripe?
No. The --tools flag restricts the spawned process to read tools; no charge, refund or customer write is registered. Give it a read-only credential as well, so the guarantee does not rest on one layer.
What do I need to connect Stripe?
API key. The desktop app on a member's machine starts the connection; the portal never holds a live process.
Does Stripe cost extra?
No. Every connector is included in the seat price. Start a 14-day trial without a card.

Related integrations

Try it on your own Stripe

No card. Install the desktop app, connect Stripe read-only, and triage a real ticket this afternoon.