Triagic + Datadog: ticket investigations over your logs, errors and metrics, read-only
Read monitors, logs, metrics, and incidents. Write tools stay disabled. Triagic connects to Datadog from the desktop app on each member's machine, with a credential you configure, and shows every call it makes while it investigates a ticket. Nothing is copied out of Datadog.
What you can ask
- Check Datadog for errors from the checkout service in the last hour and group them by message
- In Datadog, did latency for the import worker change after the 16:02 deploy?
- Find every Datadog event that mentions request id 7f3a-…-c2 and put them in order
- Is the alert in Datadog for the export queue still firing, and since when?
- What did Datadog record for the pod that restarted at 11:31?
What the agent can do
These are the 23 tools Triagic exposes from the Datadog MCP server. Anything else the server lists is dropped at connect time.
- logs
- metrics
- traces
- rum
- security
- users
- teams
- usage
- auth
- schema
- monitors
- dashboards
- incidents
- events
- slos
- synthetics
- hosts
- downtimes
- notebooks
- tags
- logs_pipelines
- logs_indexes
- logs_archives
Connect in three steps
- 1
Mint a read-only credential in Datadog
Create a dedicated user or token that can only read. Started with --read-only, which rejects every create, update, delete, mute, cancel and trigger action, plus an allowlist of the read tools.
- 2
Add it in the Triagic portal
Integrations, then Add shared data source, then Datadog.
- API key: Datadog → Organization Settings → API Keys.
- Application key: Organization Settings → Application Keys. Must belong to the same organization as the API key.
- 3
Let a desktop pick it up
Saving validates the shape of what you typed. The first desktop app to sync starts Datadog locally and reports running or degraded with the error text.
Field-by-field setup, TLS options and the error table: Datadog in the docs.
Read-only, by construction
Started with --read-only, which rejects every create, update, delete, mute, cancel and trigger action, plus an allowlist of the read tools.
FAQ
- Can Triagic change anything in Datadog?
- No. Started with --read-only, which rejects every create, update, delete, mute, cancel and trigger action, plus an allowlist of the read tools. Give it a read-only credential as well, so the guarantee does not rest on one layer.
- What do I need to connect Datadog?
- API key, Application key. The desktop app on a member's machine starts the connection; the portal never holds a live process.
- Does Datadog cost extra?
- No. Every connector is included in the seat price. Start a 14-day trial without a card.
Related integrations
Try it on your own Datadog
No card. Install the desktop app, connect Datadog read-only, and triage a real ticket this afternoon.