Triagic + Grafana: ticket investigations over your logs, errors and metrics, read-only

• Check Grafana for errors from the checkout service in the last hour and group them by message
• In Grafana, did latency for the import worker change after the 16:02 deploy?
• Find every Grafana event that mentions request id 7f3a-…-c2 and put them in order
• Is the alert in Grafana for the export queue still firing, and since when?
• What did Grafana record for the pod that restarted at 11:31?

Triagic exposes every tool the Grafana server annotates as read-only, and nothing else. The official image runs with --disable-write, which turns off dashboard updates, incident creation and alert changes.

1. 1

   Mint a read-only credential in Grafana

   Create a dedicated user or token that can only read. The official image runs with --disable-write, which turns off dashboard updates, incident creation and alert changes.

2. 2

   Add it in the Triagic portal

   Integrations, then Add shared data source, then Grafana.

   • Grafana URL: Resolved from inside a container. For a Grafana on this machine use host.docker.internal, not localhost.
   • Service account token: Administration → Users and access → Service accounts → your account → Add service account token. Give the account the Viewer role.
   • Username: A Grafana login with the Viewer role. Basic auth sends it on every request, so prefer a dedicated read-only account over a person's own login.
   • Password
3. 3

   Let a desktop pick it up

   Saving validates the shape of what you typed. The first desktop app to sync starts Grafana locally and reports running or degraded with the error text.

Field-by-field setup, TLS options and the error table: Grafana in the docs.

The official image runs with --disable-write, which turns off dashboard updates, incident creation and alert changes.

Can Triagic change anything in Grafana?

No. The official image runs with --disable-write, which turns off dashboard updates, incident creation and alert changes. Give it a read-only credential as well, so the guarantee does not rest on one layer.

What do I need to connect Grafana?

Grafana URL, Service account token, Username, Password. The desktop app on a member's machine starts the connection; the portal never holds a live process.

Does Grafana cost extra?

No. Every connector is included in the seat price. Start a 14-day trial without a card.

• SentryPull issues, events, and stack traces. Works with Sentry-compatible backends (GlitchTip).
• PrometheusQuery metrics and alerting rules.
• OpenSearchSearch application logs and indices.
• ElasticsearchSearch application logs and documents, inspect mappings and shards. The bundled tools are read-only.