Triagic + PostHog: ticket investigations over your business systems, read-only
Query product analytics behind a ticket: errors, events, insights, feature flags, experiments, and session data. Connects to PostHog's hosted server; only its read-only tools are exposed. Triagic connects to PostHog from the desktop app on each member's machine, with a credential you configure, and shows every call it makes while it investigates a ticket. Nothing is copied out of PostHog.
What you can ask
- Pull the PostHog record for this customer and summarise the last three interactions
- In PostHog, has anyone else reported this since Monday?
- Which PostHog tickets from this account are still open, and who owns them?
- Does PostHog show a refund or a failed payment for order 8812?
- What did the customer say in the PostHog thread before this ticket was filed?
What the agent can do
Triagic exposes every tool the PostHog server annotates as read-only, and nothing else. The hosted server is pinned to its tools mode and only tools it annotates read-only are exposed.
Connect in three steps
- 1
Mint a read-only credential in PostHog
Create a dedicated user or token that can only read. The hosted server is pinned to its tools mode and only tools it annotates read-only are exposed.
- 2
Add it in the Triagic portal
Integrations, then Add shared data source, then PostHog.
- Personal API key: PostHog → Settings → Personal API keys → Create key with the “MCP Server” preset. The key decides which organizations and projects are reachable; the hosted server routes to your Cloud region (US or EU) from the key itself.
- 3
Let a desktop pick it up
Saving validates the shape of what you typed. The first desktop app to sync starts PostHog locally and reports running or degraded with the error text.
Field-by-field setup, TLS options and the error table: PostHog in the docs.
Read-only, by construction
The hosted server is pinned to its tools mode and only tools it annotates read-only are exposed.
FAQ
- Can Triagic change anything in PostHog?
- No. The hosted server is pinned to its tools mode and only tools it annotates read-only are exposed. Give it a read-only credential as well, so the guarantee does not rest on one layer.
- What do I need to connect PostHog?
- Personal API key. The desktop app on a member's machine starts the connection; the portal never holds a live process.
- Does PostHog cost extra?
- No. Every connector is included in the seat price. Start a 14-day trial without a card.
Related integrations
- AtlassianConfluence pages and Jira issues, read-only. Fill in at least one product.
- StripeLook up customers, invoices, subscriptions, and disputes, read-only.
- SlackSearch channels and threads for context on an incident. Posting is off unless you turn it on.
- NotionSearch the workspace and read runbook and wiki pages behind an alert.
Try it on your own PostHog
No card. Install the desktop app, connect PostHog read-only, and triage a real ticket this afternoon.